Privacy policy

This policy explains how The Grilled uses the personal information you give when you order online from The Grilled.

Who is responsible for your information

The Grilled decides how your information is used. You can reach us here:

• The Grilled
• Address: The Grilled, Mardan Road, Charsadda
• Phone: 03149243439

What we collect

When you order, we collect:

• your name, phone number and email address (where we ask for it), so we can prepare your order and contact you about it
• what you ordered, any notes you add, and when
• your email address to send you offers, unless you switch this off when you order. Every offer email has a link to unsubscribe
• whether and how you paid

How we use it

We use your information only to:

• prepare your order and hand it over
• contact you about your order, for example if something has run out or is running late
• deal with refunds, complaints and problems
• keep the records that tax and accounting law requires

Who we share it with

• Café QR, the ordering platform that runs our order page and stores orders for us. It acts only on our instructions.

We don't sell your personal information or use it for advertising.

How long we keep it

We keep order records for as long as tax and accounting law requires, then delete them.

Your device

Our order page keeps a few small items on your device that it needs to work. It doesn't use advertising or tracking cookies.

Your rights

You can ask us what personal information we hold about you, and ask us to correct or delete it. Call us on 03149243439.